- #DIFFERENCE BETWEEN WHATSAPP AND WHATSAPP MESSENGER PLUS#
- #DIFFERENCE BETWEEN WHATSAPP AND WHATSAPP MESSENGER DOWNLOAD#
So, we talked about popularity, efficiency, and support. 📚 Related: 101 guide to WhatsApp Business automation Boost your sales You can write these welcome messages yourself to ensure they match your business. These welcome messages will be automatically sent when someone sends you a message on WhatsApp Business for the first time. After you’ve completed the list, you can start writing answers and save them as quick replies in WhatsApp Business.Ä«esides quick replies, you can also use welcome messages in WhatsApp Business. Tip: write down all the frequently asked questions you get. You can insert multiple quick replies for different situations. These are prefilled messages you can send by using keyboard shortcuts. Luckily you can set up quick replies in WhatsApp Business. Answering these questions can take up a lot of your time you’d rather spend on more complicated issues. ‘Where are you located?’ ‘What are your prices?’ ‘What products do you offer?’, and so on. Use automated messagesĪs a business, you probably have to answer a lot of the same questions every day. Studies have shown that 90% of people respond within 30 minutes on instant messaging apps.Äo you see where I’m going? These quick responses lead to quick problem-solving, which leads to happy customers. When I receive a WhatsApp message, I respond almost instantly. If I speak for myself, there are days when I don’t check my e-mails at all. That’s because your customers probably don’t have their eyes on their e-mails 24/7. Offer quicker customer supportÄid you ever solve a customer query via email in less than an hour? It might be possible, but I suspect it doesn’t happen often. Trust me: your business will score points if you’re available via WhatsApp. They can simply start a conversation next to their other private conversations.
#DIFFERENCE BETWEEN WHATSAPP AND WHATSAPP MESSENGER DOWNLOAD#
They don’t need to download another app or search for a chat opportunity on your website. Imagine how happy they’d be if they can start a chat with you on their favorite app. That means many (if not all) of your customers are actively using WhatsApp. WhatsApp is in the world’s top 3 communication channels. After reading them, you can decide if it suits your business. That’s why I highlighted the 5 main benefits of using WhatsApp Business. You want to be sure it’s the right fit before you switch channels. Now you’ve been introduced to WhatsApp Business, you might still be in doubt if it’s the right channel for you. Advantages of switching to WhatsApp Business Let’s get to the advantages of switching to WhatsApp Business. This information will make it easier for customers to connect with you or visit your store.Īfter investigating WhatsApp vs WhatsApp Business, we can conclude that WhatsApp Business has a lot more to offer and therefore is a great channel to adopt as a business. In this profile, you can include your address, opening hours, e-mail address, and website. Send an automated message to respond even outside business hours.Īnother advantage of using WhatsApp Business vs WhatsApp is that you can add an extended WhatsApp Business profile.Send a broadcast message to 256 contacts at the same time.Add labels to contacts and conversations to keep a clear overview.Use quick replies to answer frequently asked questions in one click.Add a product catalog in which you can highlight your product or service.
#DIFFERENCE BETWEEN WHATSAPP AND WHATSAPP MESSENGER PLUS#
WhatsApp Business offers the same features as WhatsApp, plus some additional features that are more business-focused. In the app, they can offer customer service, sell their products and build customer relationships. WhatsApp Business was developed for small to medium business owners.
It has a whole other purpose but offers some of the same features as WhatsApp.
Now, let’s take a look at WhatsApp Business.
You can also use stickers to spice up your conversations or send hilarious GIFs. Besides sending text messages, you can share pictures and documents, start a video call or send audio messages via WhatsApp. WhatsApp is a communication app developed for personal conversations between friends and family. But if you don’t, here’s a small introduction to the app and its features. You probably already know WhatsApp inside and out.
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